Contact Us

Get in Touch

We would love to hear from you! Whether you have a question about our products, need help with an order, or just want to share feedback, our team is here to assist you.

Customer Support

1. Email: contact.eg@safqqa.com
2. Phone: +201225555174
3. Working Hours: Saturday to Thursday, 9:00 AM - 6:00 PM (Egypt time)
4. Response Time: We aim to respond to all inquiries within 24 hours.

Common Inquiries

1. Order Status: Log in to your account and visit "My Orders" to check the status of your orders.
2. Returns: Visit our Return Policy page for instructions on how to request a return.
3. Payment Issues: If you experience any issues during checkout, please contact us with your order details.

Business Inquiries

For partnerships, wholesale inquiries, or media requests, please email us and include "Business Inquiry" in the subject line.

Feedback

Your feedback helps us improve. If you have suggestions on how we can make your shopping experience better, we would love to hear them.